Empower your employees to make a difference with their existing skills and expertise
Leverage their multilingual talent
Your employees who know more than one language can now use this skill in meaningful ways, helping those in need.
Enhance their social impact
Employees will have the opportunity to make a positive social impact, aligning with your company’s corporate social responsibility goals.
Expand their network
They will connect with like-minded professionals, expanding their network and fostering a sense of community within your organization.
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Utilize their cultural competence
Employees with a deep understanding of diverse cultures can significantly impact their communities by bridging cultural gaps.
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Develop their skills
Your employees will enhance their skills through hands-on experience and training, improving their professional capabilities.
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Recognize their contributions
Employees will receive recognition and rewards for their contributions, boosting their morale and job satisfaction.
Have questions? let’s navigate your concerns together
Are there any consequences if an employee misses a scheduled session?
Missing appointments on Burohelp can result in several consequences for your organization. It can tarnish your brand image negatively and result in lost hours that cannot be reported in your company’s Social Footprint ESG Report. Reliability and commitment to scheduled appointments are our top priorities, ensuring a positive experience for both your employees and the person requesting help. Therefore, encouraging consistent attendance and honoring commitments among your employees is crucial for ongoing success and recognition on Burohelp.
Can an employee request additional time if the session is still ongoing?
Employees aren’t able to request extra time; only the individuals requesting help have that option. If an employee feels that the meeting will exceed the agreed hour, they should kindly notify the person they are helping. Subsequently, the individual can schedule another session, either immediately or for a different time and day.
Can an employee work with the same people requesting help based on trust?
The decision to continue working together rests solely with the individual requesting help. If they feel understood and trust your employee’s services, it’s likely they’ll request future help from them.
Can an employee communicate with the person requesting help before the in-person meeting to ensure they will be meeting?
Yes, employees can communicate with the individuals requesting help 24 hours in advance of the in-person meeting. Our platform enables communication via chat, allowing employees to exchange messages and clarify details. Additionally, they can opt for video calling within the platform to have a virtual interaction and ensure comfort before the in-person meeting takes place.
Is an employee allowed to share their personal contact information (e-mail, phone number) with the person requesting help?
We advise employees to communicate only via Burohelp messages and calls. They should not share any private contact information like phone numbers or email addresses. This is the only way Burohelp can protect private information and block undesired contact. Additionally, it ensures Burohelp can mediate any disputes regarding quality of service and behavior. If communication takes place outside of Burohelp, we cannot provide any mediation or protection.
What must an employee do if the person requesting help misbehaves during the online or in-person appointment?
If the person requesting help misbehaves during an online or in-person appointment, employees need to prioritize their safety. If they feel unsafe or threatened, they should terminate the session immediately. The incident should be reported to Burohelp’s support team with detailed information about the situation, including any inappropriate behavior or actions. If necessary, and in cases of serious misconduct, employees should consider involving law enforcement by reporting the incident to the police. Burohelp will take appropriate measures to investigate, support the employee, and ensure a safe environment for everyone.
How does Burohelp handle discrimination, diversity, and inclusion?
Burohelp is committed to fostering a culture of diversity, inclusion, and zero tolerance for discrimination. We have clear policies and practices in place to ensure that everyone, regardless of background, race, gender, religion, or any other characteristic, is treated with respect and fairness. We actively promote diversity by encouraging participation from individuals with varied backgrounds and perspectives within our community. Our platform prohibits any form of discrimination or harassment, and we investigate and take swift action on reported incidents to maintain a safe and inclusive environment.
Are the people in need of local help?
Yes, Burohelp matches employees only with people in need of help within their community. We are committed to providing the maximum quality of service. Ensuring that the person requesting help lives in the same country as the employee is essential for effective assistance.